Administrative Superintendent of Highway Operations (ASHO) Offices
The ASHO in each borough releases Capital Project In-House (CPI) holds and Street Arterial Maintenance (SAM) holds. See Section 3.5.1 Holds for more information.
The Bronx
1400 Williamsbridge Road, 2nd Floor
Bronx, NY 10461
(212) 748-6670
Office hours: 8:30 AM-4:30 PM
Brooklyn
16 Court Street, 16th floor
Brooklyn, NY 11211
(718) 222-7307
Office hours: 8:30 AM-4:30 PM
Manhattan
59 Maiden Lane, 37th floor
New York, NY 10038
(212) 839-8980
Office hours: 8:30 AM-4:30 PM
Queens
120-55 Queens Boulevard, 2nd floor
Kew Gardens, NY 11424
(212) 839-2480
Office hours: 8:30 AM-4:30 PM
Staten Island
10 Richmond Terrace, Room 309
Staten Island, NY 10301
(212) 839-2399
Office hours: 8:30 AM-4:30 PM
Permit Offices
Applications for most permit types can be submitted to the Manhattan Central Permit Office. Some permit types can also be processed at the relevant borough office. See Chapter 3—Permits and Approvals for more information.
The Bronx
Effective 8/5/19 – Closed until Further Notice
Brooklyn
16 Court Street, 15th floor
Brooklyn, NY 11211
By Appointment only, call (646) 892-1388/1389
Office hours: Open Wednesdays only - 8:30 AM-3:30 PM
Manhattan / Central Permit Office
55 Water Street, Concourse Level
New York, NY 10041
Call for appointment (212) 839-9570/9595
Office hours: Monday-Friday 8:30AM-3:30PM, walk-ins welcome
Queens
120-55 Queens Boulevard, 1st floor, Room 1-240
Kew Gardens, NY 11424
By Appointment only, call (212) 839-2473
Office hours: Open Tuesday & Wednesday only 8:30 AM-3:30 PM
Staten Island
10 Richmond Terrace, Room 308
Staten Island, NY 10301
By Appointment only, call (212) 839-2387
Office hours: Open Wednesdays only 8:30 AM-3:30 PM
Highway Inspection and Quality Assurance (HIQA) Offices
To request authorization for the installation of a canopy, an applicant must initiate the process at the HIQA office in the borough where the proposed canopy will be located. See Section 3.4 Canopy Authorization and Permits for more information.
HIQA also releases many holds. See Section 3.5.1 Holds for more information.
HIQA Central Office
(212) 839-8847
(212) 839-8857
(212) 839-8856
The Bronx
1400 Williamsbridge Road, 1st floor
Bronx, NY 10461
For Holds: (212) 748-6609
All other inquiries: (212) 748-6610
Office hours: 8:30 AM-5:00 PM
Brooklyn
16 Court Street, 15th floor
Brooklyn, NY 11211
For Holds: (718) 222-7231
All other inquiries: (718) 222-7207
Office hours: 8:30 AM-5:00 PM
Manhattan
59 Maiden Lane, 34th Floor
New York, NY 10038
(212) 839-4700
Office hours: 8:30 AM-5:00 PM
Queens
120-55 Queens Boulevard, Ground Floor, Room G-210
Kew Gardens, NY 11424
(212) 839-2430
Office hours: 8:30 AM-3:30 PM (in person)
Telephone inquiries: 8:30 AM-4:30 PM
Staten Island
10 Richmond Terrace, Room 427
Staten Island, NY 10301
(212) 839-2410
Office hours: 8:30 AM to 5:00 PM
Other NYC DOT Office Contacts
| Street Lighting | (718) 786-2788 |
| Franchises, Concessions and Revocable Consents | (212) 839-6550 |
| Plan Examination Unit | (212) 839-9666 |
| Bridges (for Over Dimensional Vehicle permit) | (212) 839-6335 |
| Fiscal Affairs: Revenue & Accts Receivable | (212) 839-9270 |
Emergency Authorization Unit
To obtain forms:
From 7:00 AM to 3:30 PM, Monday to Friday, call: (212) 839-9660/61/62
All other times - (718) 433-3340
To fax forms:
From 7:00 AM to 3:30 PM, Monday to Friday: (212) 839-9697/99 or 9688
All other times: (718) 433-3447