The required documents include:

1. Completed Permittee Registration Application. Send requests for the registration application form to the permit office via email to constructionpermits@dot.nyc.gov.
2. Copy of E.I.N. or Tax I.D. number as provided by the Internal Revenue Service (IRS).
3. Original insurance certificates for Commercial General Liability (CGL) insurance and Worker's Compensation insurance.

1. CGL insurance. The applicant must satisfy all of the requirements listed in section 2-02(3) of the Highway Rules. Additionally, Section 2-02(3) contains an indemnification provision to which all permittees are subject.
2. Worker's Compensation Insurance. Each applicant must obtain and provide Worker's Compensation insurance in accordance with the laws of the State of New York from a licensed insurance company.

4. Permit Bond. Where applicable, an applicant must submit an original Permit Bond to the Permit Office at the time of permit issuance to cover all costs and expenses that may be incurred by the city as a result of the activity for which the permit is issued or for the purpose of otherwise safeguarding the interests of the city. Permit Bonds, as described in the Highway Rules, Section 2-02(4), should cover all permitted activities. Click here to download Permit Bond templates.
5. Copies of incorporation papers, licenses, and business certificate or filing receipt filed with the state of New York.

All addresses must be the same on all above referenced documents.

New permittees must first email the Commercial General Liability Policy for review, email the policy to constructionpermits@dot.nyc.gov and await a response.

The completed Permittee Registration Application and other required documents must be submitted to the NYC DOT central Permit Office to complete the registration process.

A full review will typically take between one or two business days.

When all necessary information has been submitted and reviewed, the applicant is issued a Permittee ID Number that must be used on all permit applications. This number should be kept confidential and only used to apply for NYC DOT permits.

Questions regarding permitee registration can be directed to the central Permit Office. Send inquiries to constructionpermits@dot.nyc.gov.

Homeowners applying for Sidewalk Construction permits who intend to do the work themselves do not need to register.

1. Applicants must be registered with NYC DOT and have a Permittee ID Number, except in the case of a Sidewalk Repair Permit taken out by a homeowner, where the work will be performed by the homeowner.
2. Utilizing the NYCStreets Permit Management system applicants must submit a completed permit application online. The online application contains business and contact information; proposed work information, including location, size of proposed work, and the work start and end date; type of permit(s) being requested; detailed work zone sketch.
3. Applicants must obtain all applicable permits and/or approvals from any other governmental agencies prior to applying for a permit. Common examples include approval from the New York City Department of Parks and Recreation (Parks) if any street trees or tree pits will be affected by the proposed work; a permit from the New York City Department of Environmental Protection (DEP) if any water or sewer line will be affected; and a Certificate of Appropriateness from the New York City Landmarks Preservation Commission (LPC) if the proposed work is within an Historic District. A table showing the agencies that must be contacted prior to applying for certain NYC DOT permit types can be found in Appendix A, Common Permit Types and Documents Needed; a list of contact numbers for these agencies can be found in Appendix D, Other Agency and Utility Contact Information.
4. If the applicant intends to work on a contract that has been awarded by a government agency or authority, the applicant must submit a copy of the contract, Order on Letter, Notice to Proceed or a Letter of Authorization to the Government Contract office via email to governmentcontracts@dot.nyc.gov.
5. If the applicant intends to fully close a roadway, a Request for Full Roadway Closure must be completed or see Appendix B, Forms. To obtain more information on full roadway closures, contact OCMC via email to FullRoadwayClosure@dot.nyc.gov
6. If the applicant intends to do work associated with a Franchise, Concession or Revocable Consent Agreement, the applicant must have a copy of the Agreement prior to applying for a permit.
7. Any work is subject to suspension during an NYC DOT-issued embargo period*, unless otherwise designated.

Questions regarding permitee registration or application processes can be directed to the Permit Office via email to constructionpermits@dot.nyc.gov.

Street Opening Permits are required for excavations or other work in a city street that disturbs the street surface.

Outlined below are the basic application procedures for Street Opening Permits. These are in addition to the "Common Requirements" listed at the beginning of this section. Additional requirements are contained in Sections 2-02 and 2-11 of the Highway Rules  and should be consulted before any work is performed on the street.

1. Street Opening Permits are designated as the "01" permit series, meaning all permits in this category begin with "01." Listed on the following page are the most commonly requested Street Opening Permit types which may be used when completing an application. A separate permit is required for each street opening activity.
2. All Street Opening permit types usually allow for work within 300 linear feet by a width of 12 feet. Other conditions may apply, such as a variation in the distance and width of the job, which may increase the fee required. For further information regarding fees, the applicant should refer to Section 2-03 of the Highway Rules.
3. An application for a Street Opening Permit on a protected street will automatically be placed on a Street Arterial Maintenance (SAM) hold if the proposed work is to start within 18 months of the street being resurfaced or reconstructed. The hold is to review the proposed work and set conditions for the work and/or the street restoration. More information on this and other "holds" that may be placed on permit applications can be found in Section 3.5 Other Provisions Pertaining to Permits of this chapter.

Information on restoration requirements following street openings/excavations can be found in Chapter 4 Executing Work in the Street.

Protected Streets Listing

A street is considered to be protected for five years from the date it was last resurfaced or reconstructed. The purpose of placing a street in protected status is to maintain the integrity of a new street surface.

The list of protected streets is updated daily and is accurate as of the previous business day. Prior to submitting a Street Opening Permit application, the Protected Streets Listing should be consulted in order to determine if the proposed work location is in protected status. If the proposed work location is in protected street status, the application will automatically be placed on SAM hold for further review.

Only in circumstances where the applicant can demonstrate that the work could not have been reasonably anticipated prior to the street resurfacing/reconstruction will an application for a Street Opening Permit on a Protected Street be reviewed.

The Protected Streets Listing consists of four separate files, each covering all five boroughs:

• Protected street status for segments
• Protected street status for intersections
• Active/Future start dates of projects for segments
• Active/Future start dates of projects for intersections

All streets on the "Active/Future" lists show the anticipated start date of the project. This information should be used to plan work before streets go into protected street status.

View the Protected Streets Listing.

Building Operations/Construction Activity Permits apply to construction activities that take place within the street and are generally associated with construction work adjacent to the street. A valid permit issued by DOB is usually required in order to apply for permits in this category. Some of the activities covered include placement of materials, equipment and temporary structures on the street or movement of construction equipment across roadways and sidewalks. It also covers installations above the street such as banners and decorative lights and permanent installations on the street such as bike racks.

Outlined below are the basic application procedures for Building Operations/Construction Activity Permits. These are in addition to the "Common Requirements" listed at the beginning of this section. Additional requirements are contained in Sections 2-02 and 2-05 of the Highway Rules and should be consulted before any work is performed on the street.

1. Building Operations/Construction Activity Permits are designated as the "02" permit series, meaning all permits in this category begin with "02". Listed in the table are the most commonly requested Building Operations/Construction Activity Permit types, which may be used when completing an application. A separate permit is required for each construction-related activity, except where otherwise provided in the Highway Rules or by permit stipulations.
2. An Occupancy of Sidewalk Permit is required when either more than 3 feet from the property line is obstructed by a fence or a minimum of 5 feet of clear path cannot be maintained for pedestrians, or as otherwise stipulated.
3. An Occupancy of Roadway Permit is required for closing all or part of one or more lanes of roadway and/or during blasting operations.
4. A permit is required to place any construction trailer or similar structure in the street.
5. For building operations, a crane permit is required for all cranes and derricks operating in the street on building construction or related activity under the jurisdiction of DOB, with the exception of truck cranes with telescopic, hydraulic or folding booms, over 50 feet and not more than 135 feet with a maximum rated capacity of 3 tons, for which a construction activity permit has been issued. Other requirements may apply to the movement of cranes within city limits, such as daily or annual over-dimensional travel permit(s) as issued by NYC DOT.
6. For street operations, a crane permit is required for all cranes and derricks operating in the street with a maximum rated capacity greater than 20 tons and which are not related to building operations. Other requirements may apply to the movement of cranes within city limits, such as daily or annual over-dimensional travel permit(s) as issued by NYC DOT.
7. The applicant may be required to address the circumstances of a hold before a permit is released. An explanation and description of "Holds" may be found in Section 3.5 Other Provisions Pertaining to Permits of this chapter.

Building Operations/Construction Activity Permits

Sidewalk Construction Permits apply to any repairs, replacements or new sidewalk installations.

Outlined below are the basic application procedures for Sidewalk Construction Permits. These are in addition to the "Common Requirements" listed at the beginning of this section. Additional requirements are contained in Sections 2-02 and 2-09 of the Highway Rules and should be consulted before any work is performed on the street.

1. Sidewalk Construction Permits are designated as the "04" permit series, meaning all permits in this category begin with "04". Listed in the table are the most commonly requested Sidewalk Construction Permit types, which may be used when completing an application. A permit is not required to install, repave, reconstruct or repair any sidewalk where the work involves an area of less than 25 square feet, unless the purpose of the work is to remove a violation.
2. A separate Occupancy of Sidewalk Permit is required if a minimum of 5 feet cannot be maintained on the sidewalk for unobstructed pedestrian passage.
3. If the existing sidewalk is the structural roof of a vault or other opening, a DOB-approved plan for the restoration of the sidewalk, must be submitted as part of the application process.
4. The applicant may be required to address the circumstances of a hold before a permit is released. An explanation and description of "Holds" may be found in Section 3.5 Other Provisions Pertaining to Permits of this chapter.

NYC DOT accepts and processes applications by mail for sidewalk repair performed by private homeowners. This unique procedure is described below.

Applying for a Sidewalk Repair Permit by Mail (Private Homeowners ONLY)

If a private homeowner is applying for a Sidewalk Repair Permit, and will be making the repair by himself/herself, the homeowner may apply for a permit by mail. (If the homeowner is using a contractor, the contractor must be registered with NYC DOT and must take out the permit.) Outlined below are the basic procedures in applying for a Sidewalk Repair Permit by mail:

1. The private homeowner must complete the application for a Roadway/Sidewalk Permit. This permit application can also be found in Appendix B, Forms, or by calling 311.
2. A mandatory Affidavit of Ownership must be completed, notarized and the original returned with the permit application. This form may also be obtained in Appendix B, Forms. This form verifies that the person applying for the permit is the homeowner and will be performing the repairs to the sidewalk pursuant to the permit issued by NYC DOT. No permit will be issued unless the affidavit is complete and notarized.
3. The completed application, affidavit, a stamped self-addressed envelope and a certified check made payable to NYC DOT for the permit fee (currently $70.00 for up to 300 linear feet) must be mailed to:

The New York City
Department of Transportation
Permit Management & Construction Control Permit by Mail
55 Water Street, Concourse Level
New York, New York 10041

Upon receipt of the above and verification for completeness, a Sidewalk Repair Permit will be issued and mailed to the applicant. Information on the restoration requirements for sidewalk repairs can be found in Chapter 4 Executing Work in the Street.

A permit is required for new sidewalk installation, repairs, and replacements. Projects requiring sidewalk closure may require additional permits.

Sidewalk Construction Permits

Permit Review is the process by which NYC DOT reviews permit applications and supporting documentation and makes determinations regarding the issuance of permits and permit stipulations. Applications are submitted online utilizing the NYCStreets Permit Management system.

Application Review Procedures

With the exception of homeowner/property owner and canopy permits, all applications must be submitted online using NYCStreets.

Following are the steps for permit application, review and issuance:

1. The applicant submits the online permit application, and supporting documentation for review.
2. If the application and its supporting documentation are complete, the OCMC Project Manager (PM) reviews the application and all associated documents and adds the permit stipulations to the permit application.
3. During the processing of the permit, if there is a hold, the applicant is notified via email of the type of hold and the steps the applicant must take to release the hold. Section 3.5 Other Provisions Pertaining to Permits contains more information on holds.
4. If there is no hold, the permit is issued to the applicant after appropriate payment is received.

Application Procedures in Borough Permit Offices

The borough permit offices are open for inquiries and to process homeowner/property owner applications for sidewalk repair work as that application is not available online. The permit offices in Brooklyn, Queens and Staten Island have reduced hours.  See below:

Brooklyn - 16 Court St., 15th Floor Wednesdays only, 8:30am-3:30pm Appointment needed: (646) 892-1388
Queens - 120-55 Queens Blvd., Room 1-240 Tuesdays and Wednesdays only, 8:30am-3:30pm Appointment needed: (212) 839-2473
Staten Island - 10 Richmond Terrace, Room 308 Wednesdays only, 8:30am-3:30pm Appointment needed: (212) 839-2387
Bronx – Permanently closed in 2019.
Manhattan (Central Office) - 55 Water St., Concourse Level (enter from South St. & Vietnam Veterans Memorial Plaza) Monday thru Friday, 8:30am-3:30pm
Appointments recommended: (212) 839-9570; walk-ins welcome. Permits for all five boroughs can be issued at this location.

All construction-related permits have expiration dates. If a permit is about to expire and the permittee has not completed the work, the permittee must apply for a permit renewal as all work must be performed pursuant to an active permit at all times. The permittee may apply for a renewal online. The permittee must attach a copy of the original permit(s) to the online application when it is submitted for renewal and all applicable reviews and fees will apply. Renewal requests can be submitted for permits that have not expired.

Permits that have expired may be reissued only within 30 days  of expiration. The permittee may apply for a re-issuance online. Re-issued permits will not apply retroactively and are subject to new permit stipulations. The permittee must attach a copy of the original permit to the application when requesting a re-issuance and all applicable reviews and fees will apply. If the permit has been expired for more than 30 days , a new permit application must be submitted.

Application for a canopy installation involves three major steps. First, the applicant must obtain authorization from the Highway Inspection and Quality Assurance (HIQA) unit for the placement of the canopy at the proposed location. Second, after obtaining HIQA's authorization, the applicant must obtain a permit to install the canopy at the approved location and apply for a permit to maintain the canopy once it is installed. The permit to maintain the canopy will remain on hold until after the canopy is installed and inspected. Third, following installation of the canopy, a final inspection by HIQA is required to confirm compliance with the applicant's submitted plans. After the canopy passes final inspection, HIQA will release the hold and the applicant must return to the Permit Office to obtain the permit to maintain the canopy.

Following are the specific steps for canopy authorizations and permits:

Authorization

1. To request authorization for the installation of a canopy, an applicant must initiate the process at the HIQA office in the borough where the proposed canopy will be located. At the HIQA borough office, applicants will be given a Canopy Authorization Application (Appendix B, Forms, contains a copy of this application), which outlines the requirements necessary to gain authorization. HIQA borough office locations may be found in Appendix C, NYC DOT Contact Information.
2. The applicant submits a completed Canopy Authorization Application, which must include the following:

1. Written approval from the owner of the property to which the canopy will be attached.
2. A statement of the basic construction details including type, description and color of the canopy covering; type, diameter and gauge of all supporting members; description of the frame, wind bracing assembly and sidewalk and building fastenings; description of proposed lettering on the canopy covering including exact wording and dimensions thereof; three 5 inch by 7 inch photographs of the proposed site.
3. A statement that the canopy design and construction conforms to NYC DOT Standard Details of Construction. See the most recent version of Drawing # H1029 of the NYC DOT Standard Details of Construction.
4. A sketch showing the canopy dimensions, location and all street facilities and furniture within 15 feet of both sides of the proposed canopy.
5. If applicable, a permit from the Landmarks Preservation Commission (LPC) for the placement of a canopy in a historic district or attached to a landmarked building. The permit application is available online. View additional information about historic districts. 
6. Certification by the manufacturer that the covering is flameproof. Where certification is unobtainable from the manufacturer, certification by the installer may be submitted instead.

3. Based on the documents submitted, HIQA makes a preliminary determination as to whether the proposed location may be suitable for a canopy. If the proposed location may be suitable, HIQA performs an inspection in order to confirm its suitability.
4. Upon completion of the inspection, HIQA makes a final determination as to whether the location is suitable for a canopy placement. If the location is deemed suitable, HIQA signs the Canopy Authorization Form indicating HIQA approval and returns it to the applicant. If the proposed location is unsuitable, the canopy authorization is denied and the request for a canopy ends at this point. However, a new request may be submitted at a later date, if conditions at the location change.

Obtaining Installation Permit, Installation and Application for Maintenance Permit

5. After obtaining HIQA's authorization, the applicant will be referred to the Permit Office in the borough in which the canopy will be located.

   A permit must be obtained to install the canopy at the approved location (Erect Canopy Permit from the "01" Street Opening Permit series). Only a canopy installer or authorized agent that is registered with NYC DOT can apply for a permit to install the canopy.

   In addition, a second permit must be applied for to maintain the canopy. The canopy maintenance permit is from the "07" Canopy Permit series; the specific permit type to be applied for depends on the land use to which the canopy is being attached. The full list of Canopy Permit types is shown in the table. The applicant may apply directly for this permit type without being a registered permittee, provided he or she can demonstrate proof of required insurance. The applicant must maintain valid insurance and a canopy maintenance permit as long as the canopy exists.

6. Once the canopy installation permit application has been reviewed and approved by the Permit Office, the permit is issued to the canopy installer or authorized agent, and canopy installation can begin. The second permit for canopy maintenance is automatically placed on a Canopy (CAN) hold until a final inspection has been conducted by HIQA. Section 3.5 Other Provisions Pertaining to Permits contains more information on holds.

Inspection and Obtaining Maintenance Permit

7. Once the canopy is installed, the canopy installer or authorized agent must contact the HIQA borough office for a final inspection to determine whether the installed canopy conforms to the submitted plans.
8. If the installed canopy fails final inspection, HIQA will reject the canopy maintenance permit and notify the applicant of the rejection. The applicant will also be notified of any corrective action necessary and recourses available.
9. If the installed canopy passes final inspection, HIQA releases the CAN hold on the canopy maintenance permit and notifies the original applicant. The applicant will be able to pick up the permit from the Permit Office in the borough in which the canopy is located upon payment of the appropriate fee.

Canopy Permits

Each canopy maintenance permit expires one year after the date of issuance, unless revoked sooner by NYC DOT.

Applications for renewal of a canopy maintenance permit must be made at least one month prior to the permit expiration date.  Applicants must mail the renewal application and payment (Certified Check or Money Order in the amount of $50 payable to NYC Dept. of Transportation to:

NYCDOT-Permit Management office

55 Water Street – Concourse

New York, NY 10041

Attn: Canopy Unit

For more information send inquiries to constructionpermits@dot.nyc.gov

A hold is a "do not release" order that can be placed on permits or permittees to prevent the permit from being processed. Any given permit or permittee may be subject to one or more holds. Contact information pertaining to the release of holds by NYC DOT can be found in Appendix C, NYC DOT Contact Information. A full list of Hold Types can be found in the NYCStreets FAQ. The most common Hold Types are detailed below.

Permit Office and OCMC Holds

Capital Project In-House (CPI) hold — A CPI hold is automatically placed if the proposed permit location involves a street that will be resurfaced by a NYC DOT in-house resurfacing operation in the near future.

CPI holds are regularly released by the borough Administrative Superintendent of Highway Operations (ASHO) if the proposed work does not interfere with the in-house street resurfacing operation. If the hold is not released, the applicant must contact the borough ASHO to determine the feasibility of the work being completed prior to the final resurfacing. If it is determined to be unfeasible, the pending permit will be rejected.

Street Arterial Maintenance (SAM) hold — A Street Opening Permit request to perform work on a protected street will automatically have a SAM hold placed on it if the proposed work start date is within 18 months of the street being resurfaced/reconstructed. The hold is to review the proposed work and set conditions for the work and/or restoration.

To request a release of a SAM hold, the borough ASHO must be contacted to discuss the work and allow the ASHO to determine the extent of the restoration requirements.

Capital Project by Other Agency (CPO) hold — A CPO hold is automatically placed if the proposed permit location involves a current capital street reconstruction project or one that is being planned.

For New York City Department of Design and Construction (DDC) capital projects, a CPO hold can only be released by DDC. CPO holds will typically be released by DDC if the proposed work does not interfere with its schedule. If the hold is not released, the applicant must contact DDC (DDC contact information is available in Appendix D, Other Agency and Utility Contact Information).

For non-DDC capital projects, the applicant may contact the Permit Office to request release of a CPO hold.

Bridge (BOB) hold — Any planned work requiring a Building Operations/ Construction Activity Permit that may potentially be within 100 feet of a bridge structure will be placed on a Bridge hold. If any proposed work is within 100 feet of a bridge or structure, applicants must submit a scaled drawing showing the work and exact location. If the work is more than 100 feet away from the bridge structure, applicants must send a certification by e-mail stating so. Either response must be sent to NYC DOT's Division of Bridges at bridgeshold@dot.nyc.gov for review and release prior to commencing work. Emergency work will not be placed on hold and shall proceed in accordance with Highway Rules, Section 2-11 (g).

The Bridge Hold Map shows locations where Bridge holds apply.

Permit applications near bridges are subject to approval by the Division of Bridges.

Executive (EXC) hold— An EXC hold is automatically placed if the proposed permit locations involve locations deemed necessary by NYC DOT. These include major construction related projects or planned traffic enhancements (e.g., Second Avenue subway, bus rapid transit, water tunnel route), or where there are significant traffic issues (e.g., “thru” streets, exits and entrances to major tunnels and bridges).

These holds can only be released by OCMC executive staff. Once OCMC executive staff determines the final permit stipulations, the permit will be released. However, if extraordinary conditions are present, the applicant may be asked to meet with OCMC.

Full Closure Review (FCR) hold— An FCR hold is automatically placed on the 90th consecutive calendar day of any full street closure. OCMC will review the project to determine if a Community Reassessment Impact and Amelioration (CRIA) statement must be submitted to NYC DOT. A CRIA statement is required if the closure is expected to last for more than 180 consecutive calendar days, as set forth in Section 2-16 of the Highway Rules.

To release an FCR hold, the applicant must demonstrate that either he or she has begun the CRIA process or that the CRIA statement is not required. At that point, OCMC executive staff will determine if additional permit stipulations are required. If no changes are required, the permit will be released.

A Full Closure Review (FCR) hold is triggered when a street is closed for 90 days.

OCMC will release the hold after it reviews the proposed work and adds the permit stipulations.

Poles (POL) hold— A POL hold is automatically placed if the proposed permit work is for the installation of a pole on the sidewalk, which must be reviewed, approved and released by NYC DOT Street Lighting.

To release a POL hold, the Division of Traffic Operations, Office of Street Lighting must be contacted.

Vault (VLT) hold— A VLT hold is automatically placed if the proposed permit work is for the installation or repair of a vault, which must be reviewed and released by the Permit Office. To release a VLT hold, the Permit Office’s Plan Examination Unit must be contacted.

HIQA Holds

There are two categories of HIQA holds: Holds for Specific Permit Type or Unique Street Treatment and Holds that May Be Placed on the Permittee.

These holds can only be released by HIQA:

Holds for Specific Permit Type or Unique Street Treatment

Cobblestone (COB) hold— All permits issued to work on a cobblestone street are automatically placed on hold until a HIQA inspector performs an inspection of the work site to establish existing conditions before work begins.

To request release of a COB hold, the applicant must contact the HIQA borough office in the borough in which the proposed work is to be performed to arrange for an inspector to visit the work site prior to the start of the work.

Concrete (CON) hold— All permits issued to work on concrete portions of the roadway are automatically placed on hold until a HIQA inspector performs an inspection of the work site to establish existing conditions before work begins.

To request release of a CON hold, the applicant must contact the HIQA borough office in the borough in which the proposed work is to be performed to arrange for an inspector to visit the work site prior to the start of the work.

Special Treatment Projects (STP) hold— Any permits issued to work in areas that have a special treatment such as Times Square, Madison Square, Herald Square and other pedestrian plaza areas are automatically placed on hold.

To request release of an STP hold, the applicant must contact the HIQA borough office in the borough in which the proposed work is to be performed. HIQA will determine whether an inspection of the work site is warranted to establish existing conditions before work begins.

Canopy (CAN) hold— A CAN hold is automatically placed on a canopy maintenance permit application until a HIQA inspector performs a final inspection confirming the submitted plans.

To request release of a CAN hold, the applicant must contact the HIQA borough office in the borough in which the canopy is installed to arrange for a final inspection following canopy installation.

Re-Dig (RED) hold— In cases where an inspection has revealed a failed restoration and permittees have been told to redo the entire restoration, a RED hold will be placed. A HIQA inspector must be present during the restoration.

To request release of a RED hold, the applicant must contact the HIQA borough office in the borough in which the proposed work is to be performed.

Holds that May Be Placed on the Permittee

Any of these holds will prevent a permittee from applying for new permits:

New York City Department of Finance (DOF or Finance) hold— If a permittee has failed to pay previously issued summonses/Notices of Violation (NOVs) to the New York City Environmental Control Board (ECB), all future permit requests may be placed on hold until the fees associated with the outstanding summonses/NOVs are paid. (See Chapter 4, Section 4.5 Street Construction Inspections and Enforcement regarding the circumstances in which summonses/NOVs may be issued.)

To request release of a DOF hold, the permittee must contact Finance and either make a payment or agree to a payment schedule for all fees associated with the outstanding summonses/NOVs. Once Finance contacts HIQA, the hold(s) will be released.

Revenue hold— If the permittee owes NYC DOT money for an open Corrective Action Request (CAR) or Jolt Elimination Team (JET) bill, all future permit requests may be placed on hold until the bills are paid. (See Chapter 4, Section 4.5 Street Construction Inspections and Enforcement regarding the circumstances in which CARs may be issued.)

To request release of a Revenue hold, the permittee must contact NYC DOT's Fiscal Affairs Office to arrange for payment of outstanding bills. Upon satisfactory payment, the hold(s) will be released.

Incorrect Information on File— If a permittee’s 24/7 phone number, address or other contact information is inaccurate or has changed without being updated, all future permit requests may be placed on hold until the information is updated.

To request release of the hold, the permittee must contact HIQA’s central office or one of the borough offices to update the file. Upon completion of updates, the holds will be released.

Unsafe Conditions— If the permittee has been notified and fails to address an unsafe condition, all future permit requests may be placed on hold until the unsafe condition has been eliminated.

To have the hold released, the permittee must correct the unsafe condition, and then contact HIQA to arrange for an inspection. Upon a satisfactory inspection, the hold(s) will be released.

Working Without a Permit— If the permittee has been issued a summons/NOV for working without a permit, all future permit requests may be placed on hold until the applicant takes out a permit of record for the work that was performed.

To request release of the hold, the permittee must take out a permit of record for the work that was performed without a permit and then contact HIQA to submit a copy of the permit. Upon completion of this action, the hold(s) will be released.

NYC DOT may revoke or refuse to renew a permit for any of the reasons listed below. The Highway Rules, Section 2-02(k) contains additional information.

• For failure to comply with the terms or conditions of such permit, the Highway Rules or other applicable law in carrying out the activity for which the permit was issued;
• Whenever there has been any false statement or any misrepresentation as to a material fact in the application or accompanying papers upon which the issuance of the permit was based; or
• Whenever a permit has been issued in error and the conditions are such that the permit should not have been issued.

Prior to any permit revocation, NYC DOT will give the permittee an opportunity to be heard with not less than two days' notice.

NYC DOT may revoke a permit without affording the permittee an opportunity to be heard prior to the revocation if NYC DOT determines that an imminent peril to life or property exists. In this case, upon request of the permittee, NYC DOT will provide an opportunity to object to the permit revocation within five days after the request is received by NYC DOT.

HIQA staff inspecting a work site.

Suspension of Application Review— NYC DOT may suspend the review of applications for permits pending:

1. Payment by an applicant of outstanding fines, civil penalties or judgments imposed or entered against such applicant by a court or ECB;
2. Payment by an applicant of outstanding fees or other charges lawfully assessed by NYC DOT against such applicant pursuant to the Highway Rules or other applicable law; and/or
3. Satisfactory compliance by an applicant with a CAR or order issued by the Commissioner. See the Highway Rules, Section 2-02(j)

Refusal to Issue Permit— NYC DOT may refuse to issue a permit to an applicant:

1. Who has exhibited a pattern of disregard for the rules or orders of NYC DOT or the terms or conditions of permits issued by NYC DOT or for other applicable law.
2. Who has been found liable by a court or in a proceeding before the ECB of a violation of a rule or order of NYC DOT or the terms or conditions of a permit issued by NYC DOT or other applicable law, which violation caused an imminent peril to life or property. See the Highway Rules, Section 2-02(l).

Voiding and Reissuing of Permits. Permits may be voided and reissued only within three business days of issuance. The fee for reissuance may be found in Section 2-03 of the Highway Rules. Permits reissued after three business days must be subject to the full permit fee.

See the Highway Rules, Section 2-02(n).

Certain circumstances are considered to be emergencies, meaning situations that endanger the public safety or cause or are likely to cause the imminent interruption of service. Special and separate procedures govern emergency work: one for utility access covers (including those for "manholes," valve covers and grates) and one for street openings/excavations. The following procedures must be followed to obtain either an emergency authorization number (EAN) for emergency utility access cover work or an Emergency Street Opening Permit Number for emergency street opening work.

Procedures for Obtaining Authorization Numbers for Emergency Utility Access Cover Openings

Any emergency work on a street that involves opening a utility access cover to gain access to an underground facility on a critical street during restricted hours requires an EAN. NYC DOT has a separate procedure for obtaining authorization for emergency utility access cover openings so that applicants can expeditiously perform such work.

Applicants have two options to acquire an EAN. The first option (see Diagram 1) is by using the DOT on-line NYCStreets Permit Management system. Applicants who are registered as permittees (see Section 3.2) and are registered for on-line permitting can log-in to NYCStreets and request an EAN. If all information is satisfactory the applicant is approved and the system auto-generates an email which is sent to the applicant with the EAN. NYCStreets system will automatically block an applicant from submission if insurance is not current.

The second option is available for applicants who do not have the technology to use the above procedure. Applicants must first submit an Emergency Authorization Number form. To obtain the form, contact the Emergency Authorization office via email to EAUPermits@dot.nyc.gov. The form must be completed and faxed to NYC DOT's Emergency Authorization Unit (EAU), which will confirm that the applicant's insurance is current and that the location requires an EAN.

If all information is satisfactory, EAU will fax or call the applicant with an EAN, which must be available at the work site and presented to any governmental employee upon request. An EAN is required for each utility access cover opening at a location, provided that the work is performed around the clock until the emergency is eliminated, at which time the EAN expires. The Highway Rules, Section 2-07(c) (4) contains additional information. The applicant will be charged a fee of $30 for each utility access cover opening EAN.

Procedures for Obtaining an Emergency Street Opening Permit

Any emergency work on a street that involves a street opening/excavation requires a Street Opening Permit. NYC DOT has a separate procedure for obtaining permits for emergency street opening/excavation work so that applicants can expeditiously obtain such permits.

Applicants have two options to acquire an emergency street opening/excavation permit.  The first and most expeditious option (see Diagram 2), is by using the DOT on-line NYCStreets Permit Management system.  Applicants who are registered as permitees (see Section 3.2) and are registered for on-line permitting can log-in to NYCStreets and submit a request for an emergency street opening/excavation permit.  NYCStreets confirms that the applicants insurance is current; approves application and auto-generates an Emergency Street Opening permit number, which authorizes the emergency street opening/excavation work.  NYCStreets system will automatically block an applicant from submission if insurance is not current.

The second option is available for applicants who do not have the technology to use the above procedure. Applicants must first submit an Emergency Street Opening Permit form which can be obtained by contacting the DOT Emergency unit via email to EAUPermits@dot.nyc.gov. The form must be completed and faxed to EAU, which will confirm that the applicant's insurance is current. EAU will process the request and fax or call the applicant with an Emergency Street Opening Permit Number, which authorizes the emergency street opening/excavation work. If the insurance is not current, the request will be denied. The Emergency Street Opening Permit Number must be available at the site and presented to any governmental employee upon request. Work must begin within two hours after obtaining an Emergency Street Opening Permit Number and must be performed around the clock until the emergency is eliminated, unless otherwise directed by NYC DOT. Only one Emergency Street Opening Permit Number is required for a specific work location.

Following issuance of the Emergency Street Opening Permit Number, the permittee must submit an application for a regular Street Opening Permit within two business days (Highway Rules, Section 2-11(g)). This Street Opening Permit retroactively covers the emergency street opening/excavation work already performed.

OCMC imposes construction embargoes* for significant special events including the New York City Marathon, parades, high profile projects and for the winter holiday season. All active permits in the affected area(s) are suspended during the dates and times of the embargo period and no new permits may be approved, unless a waiver for the work is granted by OCMC. The suspension does not apply to emergency authorizations and permits (see Section 3.6.1 Emergency Utility Access Cover Openings and Emergency Street Openings).

A list of construction embargoes under way at any given time can be found on the Construction Embargoes page on NYC DOT's website or at the borough Permit Offices.

Winter holiday embargo—The winter holiday embargo typically starts in mid-November and lasts through January 2. As of August 31, 2017, a new Holiday Embargo (HE) review process has replaced the previously used HE waiver request process used by NYCSTREETS.  During the application process, the NYCSTREETS system will automatically identify cases which require additional HE review, and processes them accordingly.

If a permit application includes permit requests to work on embargoed streets within 90 days prior to the start of the HE (November 16^th), the permittee will be presented with a warning, during the application process, stating that such permit request(s) will be subject to the upcoming HE. If work is planned through the HE period, the critical reasons for the work must be included in the “Work Description” field of the application.

For all permit applications including permit requests to work on embargoed streets through the HE period, the permittee will be automatically charged an additional $135 HE application review fee. Payment of the waiver request fee, does not guarantee that approval to work during the embargo period will be granted. Details about the exact holiday embargo dates, times, and locations are posted on NYC DOT's Special Traffic Advisory page, generally in mid-October.

PEU performs the initial review of all applications for building vault permits and licenses. A DOB-approved plan must be obtained and submitted to PEU with the application for a final approval and permit. Different from DOB, DOT plans requires 600 PSF live loads on all sidewalk doors, gratings, covers and vault structures.

If the applicant plans to construct a new vault or enlarge an existing vault, PEU will refer the applicant to NYC DOT's Office of Franchises, Concessions and Revocable Consents for a vault license. When the license is issued, the applicant must pay a one-time license fee of $2 per square foot. The applicant can also request a new vault license for an existing vault by submitting SCARA plans and make a one-time license fee of $2 per square foot.

PEU also accepts applications to abandon existing vaults that are no longer in use. NYC DOT may order a vault licensee or the owner of the premises where the vault is located to fill in an abandoned vault. Specific requirements for filling in abandoned vaults can be found in Section 2-13(o) of the Highway Rules. Typical treatments include removing vault roof near curb, filling flowable lifts, and breaking vault floor. DOB approval is also required.

All applications for construction or repair of a transformer vault must be accompanied by an electric utility company layout, and must comply with the minimum clearance requirements for transformer vaults unless an approval or waiver is obtained from the appropriate agency or utility (more information is available in Appendix B, Forms). Contact PEU for further information regarding the procedure to obtain initial and final approval for a transformer vault.

The construction of any vault that extends beyond the curb must be authorized under a revocable consent agreement, as required in Section 2-13(c) of the Highway Rules, in addition to approval by PEU. View more information and instructions for obtaining a revocable consent. 

New York 811 is a nonprofit organization that acts as a communications link between utility companies and individuals planning any digging activity in the five boroughs of New York City and Nassau and Suffolk Counties on Long Island. New York State law (Article 36 of General Business Law and 16 NYCRR Part 753, AKA Industrial Code 53) requires excavators to contact New York 811, via 811, 800-272-4480 or the internet, within 2 to 10 working days before performing any digging or excavation work. New York 811 then relays digging and excavation requests to its member network of utility companies and underground facility owners, who are required to mark the location of their underground facilities within two working days. Excavators use those markings to help identify underground facility locations ”in order to promote public safety and to prevent damage to public and private property.” (16 NYCRR Part 753)

Tips for Excavators

• Call before you dig. 811 or 800-272-4480.
• Wait the required time.
• Confirm utility response.
• Respect the marks.
• Dig with care.

Additional information can be obtained by contacting New York 811 at 800-272-4480, or visiting the New York 811 Website 

Required Information for Call

• Name of caller
• Name, address and phone number of excavator
• Excavator’s field phone number
• Name of field contact person
• Address/location of work area
• Start date and time
• Means of digging and excavation
• Brief description of the planned digging and excavation

Marking Color Codes

When utility company representatives mark a location, they use colored flags and/or paint to identify the type of underground service:

Streets can hide a complex infrastructure of underground utilities. One call to New York 811 provides for where gas (yellow), electric (red) and phone (orange) are located.

It is essential to call New York 811 before digging anywhere, including sidewalks and soil. This New York 811 marking shows where a cable television line is located beneath the sidewalk.